Environmental

 Throughout the year, we have continued to review how we operate our business to deliver a high quality service to our Members in a way that minimises our impact on the environment. There have been several key achievements for us during the year:

Operational vehicles Recognising that operational vehicles have the most significant environmental impact in terms of emissions, all of our replacement light commercial vehicles this year are to the Euro 6 standard and fitted with start/stop technology.

Implementation of the AA Fleet Intelligence app, in conjunction with our partner Trackm8, means managers now have access to improved dashboards to assist in management of their team’s performance. It also gives individuals real-time information on their driving behaviours.

Company car We recently refreshed the company car policy and introduced capping of CO2 levels on company cars supplied from October 2016, limiting the vehicles available to those with a CO2 levels of 130g/kg or less from the existing maximum of 168g/kg.

Building energy use Our programme of energy monitoring and savings initiatives has continued and we have made some significant reductions throughout our offices. We have also ensured that the transformation within our offices, including floor plate consolidation, installation of new staff amenities and break-out areas has been done with energy reduction as a key priority.

We have made significant improvements in our main offices during the year, compared with our performance in the 2016 financial year:

  • Green house gas (GHG) emissions in our main offices have been reduced by 16.2%.
  • Gas usage has been reduced by 9.8%.
  • Electricity usage has reduced by 7.7%.

Greenhouse Gas Footprint

Our greenhouse gas (GHG) footprint covers all of our activities that are significant to the impact we have on the environment. The majority of our GHG emissions, 82%, are generated through our fleet of operational vehicles and this area saw an increase in absolute emissions of 5% compared with the last financial year. This which was expected as it was in line with the 5% increase in workload during this period. This increase was offset, however by the reduction in emissions from our overall property portfolio which was 19% less than the last financial year. As a result, we have seen our absolute market-based emissions decrease by 1% relative to the previous reporting year.