Sustainability and corporate responsibility programme



Sustainability and corporate responsibility programme

For the first time in the AA’s history, a policy on sustainability and corporate responsibility has been introduced. This sets out the fundamental way we operate to ensure that Members and staff are kept safe and treated fairly, that the environment is protected as far as possible and that we support local and global communities.

During the 2018 financial year, we will develop a formal strategy, seeking engagement with a range of stakeholders to ensure it supports the operation, meets our investor and shareholder expectations and demonstrates to our Members and the wider public that sustainability and corporate responsibility are embedded in everything we do.

As evidence of the AA’s commitment to sustainability, we are a member (Rated Supplier number : 101639) of the CIPS Sustainability Index which is an independent, cross-sector financial, social and environmental supplier audit run by the Chartered Institute of Procurement and Supply. Our rating in 2017 has continued to show very good results in the three key sustainability categories of Social(88%), Economic(87%) and Environment(93%) relating to the provision of our roadside services. The sustainability index also allows a benchmark comparison against similar companies and we are achieving above average scores in all 3 categories. To view our certificate online please click here.


Our suppliers

Supplier Code of Conduct

The Procurement team has gone through its own transformation within the last 12 months under a new Head of Procurement. The focus of the team has expanded to incorporate the management and collaboration of our suppliers in line with the new Supplier Code of Conduct which sets out the standards required of an AA supplier of choice. The code covers:

  • Ethical dealings (including the Modern Slavery Act 2015)
  • Environmental responsibility
  • Health and safety standards
  • Employment standards
  • Proprietary information

All key and new suppliers are required to agree to our terms of working before any business is awarded.

Facilities Award

The AA are proud to be recognised by the British Institute of Facilities Management for their collaborative relationship with CBRE, our main supplier of facilities management. In October the AA and CBRE jointly received the coveted award of “Team of the Year”. The judging panel were impressed with how the AA and the CBRE had worked together to reduce running costs, introduce and implement an energy efficiency programme and improve CSR activities linked to sustainability, community engagement, staff wellbeing, and recycling. Examples of the benefits of this joint working are:

  • The Energy Saving Opportunity Scheme identified savings of circa £250,000.
  • The 16.2% year on year reduction of tCO2e from our main offices.
  • Well-being and training events, such as Green Week promoting environmental improvements, energy awareness, tyre checks.