At a glance

We offer UK motorists roadside assistance both through personal Membership and business partnerships. 

Insurance Services includes motor and home insurance, Home Services and Financial Services.

We offer many other services, which enrich Membership, including driving lessons and training within the Driving Services division and such services as AA Tyres, Automyze and AA Cars which are part of Roadside Assistance.


Group financial highlights for the year ended 31 January 2017

  • Revenue Trading1

    £940m

    2016: £925m

  • Trading EBITDA2

    £403m

    2016: £402m

  • EBITDA2 Margin

    42.9%

    2016: 43.5%

  • Operating profit

    £284m

    2016: £297m

  • Cash conversion

    92%

    2016: 101%

  • Net debt

    £2.8bn

    2016: £2.8bn

  • Adjusted basic EPS

    21.3p

    2016: 21.8p

  • Basic EPS

    12.2p

    2016: (0.2)p

We operate three divisions: Roadside Assistance, Insurance Services and Driving Services.

Revenue split by division1

Revenue

Trading EBITDA split by division3

Trading EBITDA

Roadside Assistance

Roadside assistance

We are the UK’s leading provider of roadside assistance, with approximately 3,000 patrols attending an average of around 10,000 breakdowns by cars, motorbikes, caravans and vans every day.

  • Revenue1

    £742m

  • Trading EBITDA2

    £365m

  • Personal Members (Paid)

    3.3m

  • Business customers

    10.0m

Insurance Services

Insurance services

The AA offers motor, home, home emergency services, travel and other specialist insurance policies. We act as broker for insurers, operating a diverse panel of third party underwriters. In 2015, we relaunched our Financial Services business in partnership with the Bank of Ireland, and, in January 2016 we launched our own in house Insurance Underwriter.

  • Revenue1

    £131m

  • Trading EBITDA2

    £76m

  • Insurance policies

    1.9m

  • Average income per policy

    £70

Driving Services

Driving services

We are the UK’s leading provider of driving lessons through AA Driving School and the British School of Motoring. We are also one of the two market leaders in providing driver education including Driver Awareness courses which are offered by Police forces.

  • Trading Revenue1

    £67m

  • Trading EBITDA2

    £20m

  • Driving instructors

    2,607

  • DriveTech police contracts

    11

Ireland

1 Trading revenue excluding discontinued operations, business disposed off and exceptional revenue items

2 Trading EBITDA excludes exceptional items, items not allocated to a segment and the Ireland discontinues business

3 Excluding head office costs.